Standard Dispatch Time
Items we sell are handmade and take upto 5 business days to dispatch. Bulk orders may take longer to ship. The order deliveries will be fulfilled through courier services or through India Post.
Standard Shipping Time
The items are dispatched through our shipping partner or India Post. For domestic shipping (within India) , it may take between 4 to 10 business days for your products to reach you. For international shipping, it may take between 5 to 15 business days for your products to reach you
Standard Shipping Rates
For domestic shipping (within India), a flat rate of ₹100 per order is charged. For international shipping, rates vary depending on location and international exchange rates. Bulk orders will have customized shipping rates. Website may waive off shipping charges during offers or when order value exceeds a certain amount.
Arterra Jewels reserves the right to change the shipping rates.
Please let us know via the contact us to work something out. However, the items on sale and those made with stones are not returnable
Shipping for Domestic Returns and Exchanges
Please note that domestic customers are responsible for the cost of shipping returned or exchanged items to Arterra Jewels
International Returns and Exchanges
Please note that international customers are responsible for the cost of shipping, duties, customs fees, and taxes on returned or exchanged items to Arterra Jewels